1. Depending on its goals, an organization can be classified as:
a for profit, mature, or social good organization.
a social good organization, for profit, or not-for-profit organization.
a not-for-profit, governmental, or for-profit organization.
a social system, for profit, or governmental organization.
2. Modern management theories point out that:
scientific management is effective for dealing with contingencies.
organizations change and managers need to adapt.
general systems theories are flawed.
organizations can never really be managed.
3. The fact that executive managers do more planning and controlling of outcomes, mid-level managers have more general function responsibility, and front-line managers do less planning and more leading of front-line workers, is an example of how the five management functions are:
determined by the executive managers.
not equal across all levels of management.
not always in sync with the organization’s goals.
not part of the responsibilities of front-line managers.
4. Which of the following is NOT one of Peter Drucker’s contributions to management theory?
The analysis of how organizations select managers, how managers act, and how organizations are structured in different units.
The understanding of the role of large organizations in modern society.
The focus on the role of human interactions, flows of information, and the decision-making process within organizations.
The analysis of how social organizations become corporations, such as General Motors.
5. Who developed the principles of scientific management?
Frederick W. Taylor
Mary Parker Follett
6. Which of the following is NOT one of the steps involved in managerial planning?
Examine the company’s internal and external environments
Determine which goals to pursue
Choose strategies, tactics, and operational plans to achieve goals
Measure performance at the strategic, tactical, and operational level
7. Which of the following is NOT one of the five management functions?
8. Which of the following elements is NOT part of the principles of scientific management?
Developing a scientific method for understanding managers’ and workers’ personal needs.
Making an equal division of task and responsibilities among managers and workers
Developing a scientific method for the selection, training, and development of workers.
Encouraging cooperation of workers to make sure work is completed using scientific principles.
9. What kind of strategy focuses on retiring debt and repurchasing stock?
Slow growth strategy
Rapid growth strategy
10. Which of the following best explains the difference between scientific management and the humanist approach to management?
Scientific management does not include rewards for employees, while humanist management promotes rewards.
Humanist management is not interested in increasing productivity, while scientific management is.
Humanist management is the current management paradigm, while scientific management was discarded in the 1960s.
Scientific management presupposes that employees do not like work, while humanist management believes that workers are internally motivated.